TRUGLO, Inc. warrants all handgun sights containing tritium to be free from original defects in materials and workmanship for a period of 12 years from the date of original manufacturing, subject to the limitations set forth herein. This warranty applies only to the original retail purchaser and requires the purchaser to supply a copy of the original proof of purchase (sales receipt) at the time warranty service is requested. No additional warranty “registration” is required.
Please note that the illumination of tritium naturally decays over time. A sight that is 12 years old should be approximately half as bright as a new sight.
A DIM SIGHT IS NOT DEFECTIVE. IT IS THE RESULT OF THE EXPECTED AND NORMAL DECAY OF THE TRITIUM AND IS NOT COVERED BY THIS WARRANTY. HANDGUN SIGHTS MUST BE INSTALLED BY A TRAINED GUNSMITH USING A “SIGHT PRESS”. ALL OTHER METHODS OF INSTALLATION WILL VOID THIS WARRANTY. PRODUCTS THAT CONTAIN TRITIUM ARE REGULATED BY THE NUCLEAR REGULATORY COMMISSION AND CAN ONLY BE DISSEMBLED AND SERVICED BY A LICENSEE OF THE NRC.
If this product should malfunction or fail, contact us for a Return Merchandise Authorization number. The RMA number should be clearly marked on the outside of the package. Please include a complete description of the problem, your name, address, telephone number and a copy of the original proof of purchase. All shipping and insurance charges associated with warranty service and repairs are the responsibility of the purchaser. Please include a check or money order in the amount of $12.50 to cover processing and return postage. If an original defect is found by us, we will, at our option, repair, replace or make appropriate adjustment.
For further information please email [email protected] or speak with a Customer Service Representative at 972-774-0300